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Request account and data deletion

You can request deletion of your CGA Digital Game account and the information associated with it. Requests are handled manually by support; deletion is not automatic or instant.

Send a request
  1. Email us from the Google account you use to sign in to the game.
  2. Include the name shown in your in-app Profile if you use more than one Google account.
  3. Ask us to delete your account and associated game data. We may contact you to verify account ownership.
Email a deletion request

What is included

After we verify the request, support will manually remove the Firebase sign-in account and associated account profile, shared points balance, reward and claim records, optional leaderboard profile, offer records, and active sessions where those records exist. We will reply when the request has been reviewed and processed. Limited records may be retained when required to address legal obligations, security, fraud, or disputes.

Data stored on your phone

Local settings, game history, and locally saved balances are not removed by an email request. To remove them, open Android Settings → Apps → CGA Digital Game → Storage → Clear storage, or uninstall the app. Exported backup files must be deleted separately from the location where you saved them.

Need help? Contact [email protected]. Read the Privacy Policy.

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